Refund policy
Thank you for shopping with The Standard Apparel. We take pride in creating quality products and want you to be satisfied with your purchase.
Returns
We accept returns on unworn, unwashed items within 14 days of delivery. To be eligible for a return, items must be in their original condition with no signs of wear, damage, or alteration.
To initiate a return, please contact us at support@thestandardapparel.com with your order number and reason for the return. Once your request is approved, you will receive instructions on how to send the item back.
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Exchanges
If you need a different size or color, please contact us within 14 days of delivery. Exchanges are processed once the original item is returned and inspected. If the requested item is unavailable, we may issue store credit.
Non-Returnable Items
The following items are not eligible for returns or refunds:
• Custom or personalized orders
• Bulk or group orders
• Sale or clearance items
• Gift cards
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 5 days of
delivery with a photo of the issue. We will work quickly to replace the item or provide a solution.
Refunds
Once your return is received and inspected, you will be notified regarding approval of your refund. Approved refunds will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.
Shipping costs are non-refundable.
Late or Missing Refunds
If you have not received your refund after it has been approved, please check with your bank or credit card provider, as processing times may vary.
Contact Us
If you have questions regarding your return, please contact us at:
support@thestandardapparel.com